Credit Card / Debit Card
You can directly enter your bank card number, expiration date, CVC or CVV number to pay online. Since the price of sex doll is generally high, sometimes the transaction may require your authorization.
Bank Transfer
You can also transfer money via bank card. After submitting the order, you can get our bank accounts. Depending on your country and currency, you can choose the account that best suits you to make bank transfer. The currencies we accept include USD, EUR, GBP, CAD. If you do not use these currencies, you can also pay via Paypal transfer below.
Paypal Transfer
If you choose PayPal transfer, you can get our PayPal account after submitting the order. You need to transfer money to our account manually to complete the payment. Please use your order number as note when making PayPal transfer. We will notify you after receiving the remittance and start processing your order then.
Cryptocurrency
We accept most cryptocurrencies, including BTC, ETH etc. You can get our cryptocurrency wallet address after submitting the order. Then you can scan our wallet address QR code or send crypto in your wallet.
Frequently Asked Questions
Is the online transaction secure?
Yes, Our website uses HTTPS protocol and all connections are encrypted. We fully protect your privacy and don't save your bank card information.
Why is my debit/credit card payment not going through?
You can check these possible reasons:
- Incorrect card information: Please check that the bank card number, expiration date and CVV or CVC number you entered are correct.
- Expired bank card: If you are using a lost or expired bank card, please try to pay with another card.
- Insufficient balance: Please check whether your bank card balance is sufficient.
- Credit limit exceeded: The cardholder has spent more than their allowed credit limit, You may need to increase your credit limit to continue making payments.
- Prepaid or gift cards: We only support some prepaid cards and gift cards. If you can't pay with such a card, please try another one.
- Transaction rejected by bank: Since sex dolls are expensive, the transaction may be considered a high-risk transaction by the bank. You can contact the bank to authorize this transaction.
- 3D secure authentication: Sometimes, banks may verify fingerprints, SMS verification codes, pin codes or faceID to confirm the legitimacy of transactions.
What happens after the order has been placed?
After submitting your order, you will receive an order confirmation by email. We will process your order and provide shipping number within 5 days. The package is expected to arrive within 8-16 days. You can check our shipping policy here.
Can I pay in installments?
Sorry, this payment method is not available at the moment. We are working hard to implement this payment method.
Do you have 100% money back guarantee?
Yes, of course, we offer a 100% refund when your sex doll cannot be delivered and a replacement is not possible, for other issues you can refer to our return policy.
Can I cancel my order?
Yes, You can cancel your order in 24 hours, but as the sex doll is a custom product, we will charge a small processing fee, you can view the cancellation policy here.
Do I need to pay for shipping and customs duties?
For the United States, Canada, EU countries and Australia, the price already includes shipping and customs duties. For some other countries, you may need to pay customs duties. You can view our shipping policy here.
Do you send invoice after payment?
We don't mail paper invoices to protect privacy, we can provide online invoices if you need it.
Contact Us
If you have any other questions, please feel free to contact us.