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Customer Service
Contact Info
| Company: | BLUE STAR TRADING LIMITED |
|---|---|
| Address: | No. 277, Zhenan Road, Dongguan City, Guangdong Province, China (Not Return Address) |
| Phone: | +447355237465 (voicemail) |
Frequently Asked Questions
Is it legal to ship sex dolls to my address?
Adult-sized sex dolls are legal to buy and use in most countries, such as the United States, Canada, Germany, France, etc, but they are illegal in most Arab and Muslim countries, such as Saudi Arabia.
You can view our shipping policy and delivery countries here.
How long does it take to my address?
Shipping to the United States, Canada, Europe takes about 12 days, you can check the shipping time here.
Where to find my shipping number?
When your package is shipped, we will give you the shipping number by email. It may take 2-5 days for us to produce your sex doll before the package is shipped.
Why is the logistics information not updated?
Don't worry, we will make sure the package arrives safely. The parcel will generally complete customs clearance 8-10 days after it is sent, and the logistics information will be updated at this time. If the logistics information has not been updated for more than 14 days, please contact us.
Most parcels are sent from China. We will first transport the parcel to your country for customs clearance. After customs clearance, the parcel will be received by local carriers such as UPS and DHL, so there is a delay in the update of logistics information.
What if I receive the wrong doll or damaged doll?
Please contact us and tell us what happened, we will solve your problem.
Do you sell the head and body separately?
Yes, Please let us know the url of head or body you need, and we will let you know the price and how to order then.